Get assistance now

A member of our friendly Guest Services team can be contacted on (08) 9300 3888.
Accessibility_Scooter.png

Mobility Equipment Hire

To ensure your shopping experience is comfortable, Lakeside Joondalup offers customers complimentary wheelchair, mobility equipment, motorised scooter and Caroline's Cart hire. Bookings can be made simply by calling the Customer Service Desk on 08 9404 9013 prior to your visit. Please note that the maximum hire time for equipment is 3 hours. Due to increased usage in the lead up to Christmas and to avoid disappointment, bookings are essential. Please note: a COVID screening including temperature check will be conducted upon collection.
Accessibility_Wheelchair.png

Accessible Parking

Located close to all entrances for ease of access to and from the centre. Wider spaces make getting in and out of them easier.
Accessibility_Family.png

Changing Places

Lakeside Joondalup has delivered the first accredited Changing Places facility in a WA shopping centre, located Ground Floor Food Court. The facility features; height-adjustable adult-sized change table, ceiling hoist (up to 180kg weight limit, own sling required), continence disposal bins, large basin, alert button for emergencies, space for two carers & MLAK key access with automatic door. For any further assistance, please contact our Customer Service Desk on 08 9404 9013.
Accessibility_Pram.png

Parents with Prams

Extra wide parking for those visitors with small children in prams. These parks are provided in the Multi Level decked car park.
Accessibility_Baby.png

Parents Rooms

Our Parents Rooms have been provided for parents and guardians to take care of their children while shopping at the centre. These are conveniently located in the north and west malls, in the food court on both ground floor and level 1, Myer Mall and Station Square and include private feeding areas, microwaves, change tables and child-friendly toilets.
Accessibility_Taxi.png

Taxi Pick Up Zone

The Centre has a taxi rank in close proximity next to the Joondalup Bus Station and outside the West Mall entrance. Should you require a taxi please visit our friendly staff at the Information Kiosk and they will happily call one for you.

You might like

Store Directory

Store Directory

Browse our list of stores

Opening  hours

Opening hours

Find out when to visit

Parking

Parking

Our parking areas

Offers

Offers

Enjoy the greatest savings