Lakeside Joondalup
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Amenities and Services

Lakeside Joondalup has a number of services to assist you while shopping at our Centre.

A member of our friendly customer service team can be contacted on 08 9404 9013.

Lakeside Joondalup offers the following amenities and services:

Information Kiosk

Our Information Kiosk is conveniently located in the Great Space where the friendly staff can assist you with store directions, lost property, kiddy carts, free wheelchair and motorised scooter hire, gift cards and local transport information. Please note, Gift Cards close at the Information Kiosk 15 minutes prior to the Centre closing daily. 

General Mobility Services

To ensure your shopping experience is comfortable, Lakeside Joondalup offers customers complimentary wheelchair and motorised scooter hire. Bookings can be made simply by calling the Information Kiosk on 08 9404 9013 prior to your visit. Please note that the maximum hire time for motorised scooters is 3 hours.

Parents Rooms

Our Parents Rooms have been provided for parents and guardians to take care of their children while shopping at the centre. These are conveniently located in the north and west malls, in the food court and on the upper level next to EB Games, and include private feeding areas, microwaves, change tables and child-friendly toilets.

Taxi Pick Up Zone

The Centre has a taxi rank in close proximity next to the Joondalup Bus Station and outside the West Mall entrance. Should you require a taxi please visit our friendly staff at the Information Kiosk and they will happily call one for you.


Get connected at Lakeside Joondalup with our free Wi-Fi service. The free Wi-Fi service is available to customers with compatible smartphones, tablets and laptops. To connect simply select Free Wi-Fi Lakeside Joondalup, open a browser on your laptop or mobile device, accept the terms and conditions and click connect.

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